When you create or use an account on 7jaya, we collect certain information about you. This page explains clearly what that information is, where it is stored, and how it is used — with full transparency, nothing hidden.
7jaya collects information about you in three ways: data you provide directly, data generated automatically through your use of the platform, and data received via payment gateways.
Information You Provide Directly:
Automatically Collected Information:
Your password is never stored in plain text. It is kept using a one-way hashing method — meaning no 7jaya employee or system can ever view your actual password.
7jaya uses your data for specific, defined purposes only — to operate the platform and improve your experience. Those purposes are set out clearly below.
| Data Type | Purpose | Basis |
|---|---|---|
| Name & Phone Number | Account Verification, Login, Support Communications | Contractual Necessity |
| Date of Birth | Age Verification (18+) & Legal Compliance | Legal Obligation |
| Identity Document | KYC Verification, Anti-Money Laundering | Legal Obligation |
| Payment Information | Deposit & Withdrawal Processing | Contractual Necessity |
| Usage Logs | Fraud Detection & System Improvement | Legitimate Interest |
| IP & Device Information | Security Monitoring & Suspicious Login Detection | Legitimate Interest |
7jaya may also use your information to provide personalized offers and recommendations — however, you can opt out of this at any time through your account settings.
7jaya's servers are hosted in internationally certified data centers. All data is backed up across at least two separate locations to ensure nothing is lost in the event of a technical failure.
No organization can guarantee 100% cybersecurity. That's why your own vigilance matters too — use a strong password, keep Two-Factor Authentication enabled, and always log out after using an unfamiliar device.
7jaya does not sell your personal data to any third party for commercial purposes — that is a core principle. However, limited data may be shared in specific situations necessary for operating the platform.
Third-party service providers are contractually bound to adhere to 7jaya's privacy standards. They are not permitted to use the data they receive for their own purposes.
7jaya uses cookies and similar technologies on its website and app. Cookies are small files stored in your browser or app that help remember certain information on your next visit.
| Cookie Type | Purpose | Retention Period | Type |
|---|---|---|---|
| Session Cookie | Maintaining Login State | Until Browser Is Closed | |
| Security Cookies | CSRF Protection & Suspicious Login Detection | 30 Days | |
| Preference Cookies | Language, Theme & Personalization | 1 Year | |
| Analytics Cookies | Traffic Analysis, Page Performance | 6 Months |
Essential cookies cannot be turned off — the platform cannot function properly without them. Analytics and functional cookies can be disabled through your browser settings.
7jaya believes you have complete ownership over your personal data. You can exercise any of the rights listed below at any time by contacting our support team.
7jaya does not retain data indefinitely. Each category of information has a defined retention period.
When the retention period ends, data is not simply deleted from the database — it is completely destroyed using a secure deletion method to ensure it cannot be recovered.
7jaya's services are strictly for users aged 18 and above. We never knowingly collect personal information from anyone under 18. Age verification is mandatory during registration.
If it is found that a minor has created an account using false information, that account will be closed immediately and all collected data will be deleted. We urge parents and guardians to ensure that underage members of your household cannot access your device or account.
7jaya may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS or app notification at least seven days before the changes take effect. Minor updates — such as clarifications in wording — may be made without prior notice.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree with the new policy, you may close your account and request deletion of your data.
For questions about our Privacy Policy, requests to access or delete your personal data, or concerns about a potential privacy breach, please reach out through the channels below.
Security Guaranteed at Every Level
It's natural — and wise — to wonder where your information goes when you sign up on any online platform. Digital privacy awareness is still growing in Bangladesh, but if you use 7jaya, you have every right to know exactly how your data is handled.
The phone number you provide at registration serves two purposes — account verification and support communication. 7jaya does not sell this number to advertisers or data brokers. If you no longer wish to receive promotional SMS from 7jaya, you can opt out directly from your account settings — no need to close your account.
Many users feel uneasy about KYC verification — is submitting a photo of your ID actually risky? At 7jaya, KYC documents are stored in a separate, secured storage environment. Regular support staff have no access to them; only the compliance team can view them when necessary. These documents are permanently deleted three years after account closure.
A common question about betting history is whether that information gets shared with anyone. The short answer: no. Your betting patterns, winnings, or losses are never disclosed to third parties. The one exception is when a law enforcement agency or court issues a lawful order — in that case, disclosure is legally required. If that ever happens, you will be notified where legally permissible.
Data used for analytics is anonymized. This means we analyze aggregated statistics — such as how many users visited a page and for how long — to improve the platform. It does not include personal details like "Rafiul Islam spent 30 minutes on the cricket page."
Two-Factor Authentication (2FA) is worth mentioning here because it directly ties into your privacy. With 2FA enabled on 7jaya, even if someone gets hold of your password, they still cannot access your account — a one-time OTP is sent to your phone each time you log in. It's a free feature; enable it now from your settings.
7jaya will never ask for your password or OTP via email or SMS. If anyone requests such information in 7jaya's name, it is a phishing attempt — notify support immediately and do not share any details.
At the end of the day, 7jaya treats your privacy not as a legal formality, but as a genuine responsibility. We collect only what we truly need, keep it only for as long as necessary, and delete it securely once it has served its purpose. If you have any questions about this policy, feel free to reach out to our support team at any time.
Enquiries About Privacy & Account Settings
Your data is secure, payments are fast, and the platform is trusted. Create a free account and start betting across 30+ sports and games.
For 18+ only. Please play responsibly.